Refund Us

1. Lawn Care Services:

• Cancellation: If you wish to cancel your scheduled lawn care service, please notify us at least 24 hours in advance of the scheduled appointment time to avoid any cancellation fees.
• Refunds: Refunds for canceled lawn care services will be issued in full if the cancellation is made within the specified time frame. Refunds will be processed within [number of days] business days to the original payment method.

2. Lawn Care Products:

• Returns: If you are not satisfied with a lawn care product purchased from FreshCutGrass, you may return it within [number of days] days of the purchase date for a refund or exchange.
• Condition: The product must be unused, in its original packaging, and in resalable condition to be eligible for a refund or exchange.
• Refunds: Once we receive the returned product and verify its condition, we will process a refund to the original payment method within [number of days] business days.

3. Subscription Services:

• Cancellation: If you wish to cancel your subscription service with FreshCutGrass, please follow the cancellation instructions provided in your account settings or contact customer support for assistance.
• Refunds: Refunds for canceled subscription services will be prorated based on the unused portion of the subscription term. Refunds will be processed within [number of days] business days to the original payment method.

4. Contact Us:

• If you have any questions or concerns about our refund policy, please contact us at refunds@freshcutgrass.com. Our customer support team will be happy to assist you with any inquiries regarding refunds or returns.

5. Policy Updates:

• FreshCutGrass reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

Thank you for choosing FreshCutGrass for your lawn care needs. We appreciate your business and strive to ensure your satisfaction with every purchase and service.